Once the reservation is confirmed by Ksar Shama and after validation of your credit card data, which are entered on the secure platform of the interbank electronic banking center or CMI (Secure payment operator in Morocco), you will be irrevocably bound to your reservation by clicking on the button “Confirm the reservation” of our site. We will send you the confirmation of your reservation by e-mail to the address which you communicated to us, for this purpose we ask you to make sure of the validity of this one. You will receive this confirmation within 12 hours of your booking request.
The currency in which the rates are displayed is the euro or the Moroccan dirham. However, these prices converted into Euros are used only as an indication. The only real and exact prices on our Website are those expressed in local currency, ie the Moroccan dirham.
The confirmation sent by e-mail is proof of the validity of your reservation. It contains all the information concerning the latter. Please read carefully and check all the information contained in our confirmation email to make sure they comply with your booking. You must present this email confirmation when you arrive at the hotel.