Once the booking is confirmed by Ksar Shama after validation on the secure platform of CMI (secure payment operator in Morocco) of your credit card for payment, you will be irrevocably linked to your reservation. We will send you confirmation of your booking by e-mail to the address you have given us, to this end we ask that you ensure the validity of the latter. You will receive confirmation within 12 hours open after your reservation request.
The currency in which prices are shown is the euro or the Moroccan dirham. However, these prices converted to Euros are used for illustrative purposes only. The only real authentic and accurate prices on our website are those expressed in local currency is the Moroccan dirham.
The Confirmation sent by e-mail demonstrates the validity of your booking. It contains all the information about it. Please read carefully and verify all information contained in our confirmation e-mail to make sure they conform to your booking. You must present this e-mail confirmation upon your arrival at the hotel.